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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Walter Pelech

February 19, 2026

5  out of  5
rating by Walter Pelech
"Rex helped me with cheaper and better insurance. Thank you for the help."
We responded:
"Thanks so much for the review , Walter! We appreciate your business."
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joseph adam

February 12, 2026

5  out of  5
rating by joseph adam
"I recently purchased a Term Life insurance policy through State Farm. The entire process was outstanding. My Agent Ryan, was incredibly knowledgeable and patient! You won't find better service or value elsewhere!"
We responded:
"It’s great to hear about your experience, thanks for sharing! We value your business. - Ryan"
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justin mendoza

February 11, 2026

5  out of  5
rating by justin mendoza
"Very helpful on helping me make the change to a better coverage from what I had. Helped me out in every possible way you could think of. Would recommend to everyone."
We responded:
"Justin, thanks so much for the kind review! We are here when you need us! -Ryan"
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Lynnda Crawford

February 4, 2026

5  out of  5
rating by Lynnda Crawford
"Rex was very helpful & friendly, Taking the time to answer questions & I got a better more affordable rate, Highly Recommend"
We responded:
"I am thrilled Rex was able to help! The whole team is here if you need anything. Thanks for your business! -Ryan "
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Kyle Pownall

February 4, 2026

5  out of  5
rating by Kyle Pownall
"I saved $220 per month switching my auto and home bundle from Progressive"
We responded:
"Thank you for taking the time to leave a review! We are happy to have you! - Ryan"
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Priscilla Hyder

January 29, 2026

5  out of  5
rating by Priscilla Hyder
"I was very pleased with my agent. He was very informative And very polite"
We responded:
"Thank so much for the kind review! Myself and the Team are always here to help! -Ryan"
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Carolyn Herron

January 19, 2026

1  out of  5
rating by Carolyn Herron
"I crashed into a deer on Oct. 28, 2025 and today is Jan. 9, 2026 and I am yet to receive payout from State Farm on my vehicle’s total loss claim or to receive payment on my medical bills. We have been to and called the office numerous times to only be told, “you should have your check tomorrow”. Which tomorrow? It is so frustrating as we have multiple vehicles, houses, boats and RV insurance with State Farm for over 50 years. This service has been so poor. Not satisfied AT ALL Update: After a couple of phone calls, I finally received my settlement check today from State Farm, Jan. 19, 2026. Though, our agent was upset with my review; to me, he is State Farm. We did all the work for this claim and was totally forgotten about. Still have medical bills, but I’ll pay those. Too many people in the office to deal with each time you call that didn’t know your story is what I had to deal with. I’m sorry but it’s true. Not a bad agent just a bad situation."
We responded:
"Carolyn, I’m very sorry for the frustration you’ve experienced. I understand how upsetting delays can be, especially following an accident. While claims are handled by State Farm’s claims department, our agency should always help set clear expectations and assist however possible — and it’s clear we fell short of that here. I would appreciate the opportunity to speak with you directly, review where things stand, and help provide clarity on next steps. Please contact our office and ask for me so I can personally assist. Thank you for taking the time to share your experience."
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Scarlet M

January 8, 2026

5  out of  5
rating by Scarlet M
"Savannah was extremely helpful and thorough and helped me save on my insurance!"
We responded:
"Thanks so much for the review! We are honored to serve you."
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Claude Maggard

January 7, 2026

5  out of  5
rating by Claude Maggard
"They make auto insurance easy. Everyone is nice and very informative. Have always made sure I get all the possible discounts"
We responded:
"Thanks so much for the kind review! "
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Jamie Hardy

December 31, 2025

5  out of  5
rating by Jamie Hardy
"Rex was professional, courteous and very knowledgeable. He was so efficient with the process and clearly explained every detail. I feel great about my new home and auto coverage policy and I’m saving hundreds of dollars! Thank you Rex, for a great experience!! 🙌"
We responded:
"Im so happy to hear about your positive experience! Rex works hard to find the right coverage for his customers! We are here when you need us- Ryan "
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Nick Payne

December 28, 2025

5  out of  5
rating by Nick Payne
"Ryan is the Superman of insurance. Tell yo momma, yo uncle, yo grandmama, tell everybody. Ryan Shumate is gonna do you right!"
We responded:
"Thanks Nick! I appreciate the opportunity to serve you !"
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Karen Perry

December 19, 2025

5  out of  5
rating by Karen Perry
"Savanna was extremely helpful, knowledgeable and wonderful to work with!"
We responded:
"I am so glad Savannah was able to help you protect your legacy with life insurance! We are always here when you need us- Ryan"
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Rita

December 16, 2025

5  out of  5
rating by Rita
"Great service saved me lots!"
We responded:
"Thank you so much Rita! We are blessed to have you back! I am here when you need me- Ryan"
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Virginia Tate

December 5, 2025

5  out of  5
rating by Virginia Tate
"They are friendly and understanding."
We responded:
"Thank you for the review! We are so happy to serve you! -Ryan"
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Ella

December 2, 2025

5  out of  5
rating by Ella
"Ryan was so polite and understanding! He helped me switch my insurance and was very helpful. Highly recommend him for anything!"
We responded:
"Thanks Ella! I am always here when You need me! -Ryan"
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Cheryl Cassidy

December 2, 2025

5  out of  5
rating by Cheryl Cassidy
"Best agency I've been with in years. Rex Hardy explained and broke it all down for me to understand. Offers me options and doesn't try to talk me into them, just explains them and allows me to make my own decisions. I look forward to talking with him in 6 months"
We responded:
"Thank you so much for your kind words! We are here when you need us! -Ryan"
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Daley Rogers

November 18, 2025

5  out of  5
rating by Daley Rogers
"Ryan Schumate State Farm Insurance Agency is a wonderful agency for your home owners insurance and for your auto insurance as well. I am now with this agency for both home and auto insurance. I spoke with Joseph, who is an agent and with Ryan also. Both men were so polite and so helpful. Joseph clearly gave me all the intricate details and prices on both kinds of insurance. The prices fit within my budget and are very reasonable. My thanks to Joseph ( a former Marine, Infantry Division ) and to Ryan for their help and friendship."
We responded:
"Daley, you have been an absolute treasure to work with. We enjoyed getting to know you, and hope to continue to build the relationship for years to come. We are here when you need us. -Ryan"
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Robert Richards

November 17, 2025

5  out of  5
rating by Robert Richards
"Rex was very helpful in getting me set up with State Farm Insurance. He was very knowledgeable and polite, and helped me get canceled from my previous insurance company."
We responded:
"Welcome to the family, Robert! We are delighted to have you. I am here when you need me -Ryan "
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Heather Ward

November 14, 2025

5  out of  5
rating by Heather Ward
"Savannah at state farm was very helpful."
We responded:
"Thank you for reviewing your experience! We are here when you need us."
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Anthony Craft

November 6, 2025

5  out of  5
rating by Anthony Craft
"I and my wife have been long time state farm customers and have several cars and two homes insured thtough this company.I have retired recently and don't drive as much as I use too. I went in and talked to Savanaha and explained this to her and I just want to say she saved us a ton of money and is very knowledgable of her jab and is very nice. She is a valuable employee of state farm and I'm so glad she took care of us."
We responded:
"Thanks so much for your kind words! I am so pleased that Savannah was able to give you a great experience! -Ryan "
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THE GRAND ONE

October 28, 2025

5  out of  5
rating by THE GRAND ONE
"Ryan helped me find the insurance I needed on several types. Ryan explained in a way i understood. I was a bit confused about how much coverage I would need, etc. I'm Happy with what I got an very happy with the pricing.. I Highly recommend"
We responded:
"Thanks so much for the review!"
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Nicole Aruffo

October 23, 2025

5  out of  5
rating by Nicole Aruffo
"Savannah was incredible and treated my father with the utmost care and respect. My father is incredibly hard of hearing and Savannah came up with a solution to bridge the gap of communication and help my father get insured. She was kind, considerate and knowledgeable in everything we talked about. Thank you Savannah!"
We responded:
"I’m so glad that Savannah was able to help ! "
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Will

October 23, 2025

5  out of  5
rating by Will
"I was very pleased ,with everything I had gotten and the price, and my agent Bo Hicks is awesome thinks buddy"
We responded:
"Thank you for your kind words! It’s our pleasure to serve you."
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lsdowning3

October 22, 2025

5  out of  5
rating by lsdowning3
"Rex Hardy really helped me with getting my insurance switched over and almost $100 cheaper"
We responded:
"Thank you for allowing us to help! Let me know if you ever need anything. -Ryan"
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KOFFI KOFFI

October 21, 2025

5  out of  5
rating by KOFFI KOFFI
"It was a good time for me to have a customer service member who respects, listens, shares some good smiles for the client."
We responded:
"Thanks for the review! We are honored to help you plan for the unexpected and help you protect what matters most. "