Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeraldine Gilmore

Jeraldine Gilmore

October 6, 2026

5  out of  5
rating by Jeraldine Gilmore
"Courteous helpful and very knowledgeable and save me money and want me through the cancellation of my previous insurance that I have been there over 20 years my thanks go to him"
We responded:
"Thank you for allowing us to serve you ! We are always here to help ."
Profile photo of Rafael Orozco

Rafael Orozco

October 6, 2026

5  out of  5
rating by Rafael Orozco
"Customer service was phenomenal. Jeremy was very helpful; he found the best coverage for my three vehicles and gave me an excellent price. He also assisted me in canceling my service with a different company, which made the process simple. I would definitely recommend them."
We responded:
"Thanks for taking the time to review your experience Rafael! I am glad that Jeremy was able to take such good care of you . I am here when you need me . -Ryan
"
Profile photo of Jester 5696

Jester 5696

September 30, 2026

5  out of  5
rating by Jester 5696
"They do great work, very easy to work with."
We responded:
"Thanks !"
Profile photo of Lee Johnson

Lee Johnson

September 29, 2026

5  out of  5
rating by Lee Johnson
"Jeremy was fantastic and made the process of getting my home,autos and rv insured super straightforward and simple. Highly recommend!"
We responded:
"Thanks Lee! I’m glad Jeremy was able to assist! Thank you for taking the time to leave a review ! -Ryan Shumate "
Profile photo of BOB SAMPLES

BOB SAMPLES

September 28, 2026

5  out of  5
rating by BOB SAMPLES
"Very friendly great experience will recommend to others"
We responded:
"Thanks Bob! I’m glad you had a pleasant experience with our office. We appreciate yours business! -Ryan"
Profile photo of David Lindemann

David Lindemann

September 21, 2026

5  out of  5
rating by David Lindemann
"Happy with the service in getting a quote, transferring coverage, and my prices. Happy to have a local agent."
We responded:
"Thanks David! We are proud to serve you. - Ryan"
Profile photo of Lea Woods

Lea Woods

September 18, 2026

5  out of  5
rating by Lea Woods
"Rex was so awesome to work with. Very personable and easy to talk to. Feels like you’ve known him your whole life!"
We responded:
"I am so pleased to hear about your experience with Rex! We are always here to help. -Ryan"
Profile photo of Brittany Sage

Brittany Sage

September 18, 2026

5  out of  5
rating by Brittany Sage
"Rex and Ryan are great with explaining, helping and finding the best cover for car and health insurance… I greatly appreciate the both of them and will be telling everyone they need to stop by or call and get a quote on insurance cause they can beat any competition I’m almost positive on that… Thanks so much guys…"
We responded:
"Thanks so much! It is our pleasure to serve you! Let us know if we can do anything to better serve you in the future . - Ryan"
Profile photo of Nathan W.

Nathan W.

September 16, 2026

5  out of  5
rating by Nathan W.
"Rex was great! He helped me switch insurance and saved me a lot of money. A pleasure to work with!"
We responded:
"Thanks Nathan! We want to be your agency for life! Always here when you need us. "
Profile photo of Sam Fortenberry

Sam Fortenberry

September 11, 2026

5  out of  5
rating by Sam Fortenberry
"Extremely helpful people willing to go the extra mile to help, and great prices too. The overarching praise goes to their customer service! Thank you, Rex!"
We responded:
"Thanks Sam! I am here when you need me. -Ryan"
Profile photo of Vivian Baird

Vivian Baird

September 10, 2026

5  out of  5
rating by Vivian Baird
"Ryan was super friendly and quick on getting a great policy. Would recommend this office!"
We responded:
"Thanks so much! It’s our pleasure to help!"
Profile photo of Erin Barger

Erin Barger

August 25, 2026

5  out of  5
rating by Erin Barger
"They were able to beat every other rate not by a small amount but by almost HALF! Thats insanity! Rex was awesome as well, he was so patient while I hedged back and forth about making a decision. 100% recommend!"
We responded:
"Welcome to the family, Erin! We are happy to serve you! "
Profile photo of James Cloar

James Cloar

August 20, 2026

5  out of  5
rating by James Cloar
"Joseph did a great job getting us cheaper insurance"
We responded:
"Thanks for taking the time to review your experience!"
Profile photo of Theresa Jenkins

Theresa Jenkins

August 19, 2026

5  out of  5
rating by Theresa Jenkins
"Very knowledgeable and patient with me. Helped cancel other insurance policy."
We responded:
"Thank you !"
Profile photo of Anthony Begor

Anthony Begor

August 18, 2026

5  out of  5
rating by Anthony Begor
"It was very rewarding Josh childs was a big help"
We responded:
"Thanks !"
Profile photo of Anita Blake

Anita Blake

August 14, 2026

5  out of  5
rating by Anita Blake
"Switching to State Farm insurance was a very easy process working with agent Joseph Child he handled everything and was very professional, detailed, and quick. Thanks again Joseph for being the best part of State Farm.👍"
We responded:
"Thank you Anita! I am so happy to hear that Joseph made the process easy for you . We appreciate your business! -Ryan"
Profile photo of Lia Nelson

Lia Nelson

August 5, 2026

5  out of  5
rating by Lia Nelson
"Friendly, professional, great customer service with a smile"
We responded:
"Thank you, Lia! We are always here to help."
Profile photo of Lashandra Matthews

Lashandra Matthews

August 4, 2026

5  out of  5
rating by Lashandra Matthews
"Joseph with so very helpful. He helped me get a lower coverage. And then help me speak with my current agents to get it all transferred over. Thank you very much"
We responded:
"Lashandra,
Thank you for allowing Joseph to help! We appreciate your business . -Ryan"
Profile photo of Tami Gentry

Tami Gentry

July 30, 2026

5  out of  5
rating by Tami Gentry
"Joseph at State Farm was amazing - I wanted to shop insurance and he made the process was so smooth and fast - and he saved us money at the same time - shout out to the Kingsport team"
We responded:
"Thanks so much Tami! I’m glad that you had a great experience with Joseph! -Ryan Shumate "
Profile photo of Zach Newell

Zach Newell

July 29, 2026

5  out of  5
rating by Zach Newell
"Rex was great. Super easy to work with."
We responded:
"Thanks Zach!"
Profile photo of Annie Hodge

Annie Hodge

July 29, 2026

5  out of  5
rating by Annie Hodge
"The agent I spoke to (Rex) was very informative. He was willing to share all information and helped me cancel my former policy. Patience is a virtue. Thank You"
We responded:
"Thanks so much for allowing Rex to help! We appreciate your business."
Profile photo of William Rush

William Rush

July 25, 2026

5  out of  5
rating by William Rush
"Rex is the best and has been so patient with me getting my polices started and I couldn’t be more appreciative of his professionalism and patience and Ryan the owner/State Farm Agent is the greatest and made me feel comfortable about my auto and life polices by explaining everything as well as Rex !! I am totally impressed and very content with choosing State Farm and this agent and staff to make sure I am taken care of ! I looking forward to my continued business !! Thank you !"
We responded:
"Thank you so much for the great review! We appreciate you allowing us to help! I hope to serve you and your family for years to come ! -Ryan Shumate "
Profile photo of Bert Thurston

Bert Thurston

July 23, 2026

5  out of  5
rating by Bert Thurston
"Very helpful, no dead air , U always knew what was happening while he was away and more importantly I felt good in my decision based on the service I Received in those 30 min."
We responded:
"Thanks so much Bert! I am here when you need me. -Ryan "
Profile photo of M Carrick

M Carrick

July 22, 2026

5  out of  5
rating by M Carrick
"Rex is not only the nicest guy in insurance, he got me the best rate I could find. Highly recommend!"
We responded:
"Thanks so much for your kind review! Rex is a huge asset to my agency! "
Profile photo of Regina Jones

Regina Jones

July 16, 2026

5  out of  5
rating by Regina Jones
"My experience with State Farm Was excellent they right there for me. I call them and told them what had happened to my car they told me to find were I wanted my car fix at. It was less than 24 hours my car was going in the shop and and I also had a renter car. All I can do is praise my State Farm for the exceptional service that was given to me. I would recommend State to everyone. Thank You Ms. Regina Jones"
We responded:
"Regina , I am so happy my team was able to serve you at a high level. We appreciate you more than you know! I am always here when you need me. -Ryan"